Terms and Conditions

Quotes and order confirmation

Submitting a quote request starts an inquiry. Review the written quote for product specifications, quantity, price, payment terms, and delivery estimates. An order begins once PatchesHub and the customer confirm the order details.

Artwork and permissions

Only submit artwork, logos, and other materials you own or have permission to use. By submitting artwork, you authorize PatchesHub to use it to evaluate your request, prepare a proof, and produce the order you approve. See our Privacy Policy for how we handle uploads.

Proofs and production

Before approving your proof, review the wording, dimensions, colors, outline, and attachment. Screen colors and materials can appear different from the finished item. Raise any questions about the proof or production tolerances before approval. Changes after approval may affect price or timing.

Delivery and order issues

Confirm the delivery destination and tell us about any deadline before placing your order. Check your written order terms for delivery, cancellation, and return arrangements. If there is an issue with your order, contact us with your order reference, a description of the issue, and photos where helpful.

Any rights and remedies that apply by law continue to apply.

Questions

Visit the Contact page if you have a question about these terms or need to discuss an order.